Design Process01 Discover Phase02 Define Phase03 Ideat Phase04 Design Phase05 Test PhaseDesign System PersonaUser FlowWireframeUsability Testing User InterviewsEmpathy Map Card SortingVisual Design User ResearchJourney MapInformation ArchitectureCompetitive Analysis
The Bowlvana mobile app is a UX/UI design project that reimagines the healthy eating experience, offering users an intuitive way to customize, order, and track their perfect bowls. Designed with a user-centric approach, the app combines functionality, aesthetics, and accessibility to deliver a seamless digital journey.
Health-conscious individuals and busy professionals often struggle to find a convenient, customizable, and transparent way to order meals that align with their dietary preferences and busy schedules. Existing food delivery apps frequently lack streamlined customization options, clear nutritional information, and engaging user experiences, leaving users feeling frustrated and underserved.
Users want simple customization with real-time previews.
Clear nutrition details build trust.
Quick ordering options save time for busy users.
Real-time delivery tracking reduces anxiety.
Loyalty rewards and personalization boost engagement.
Clean, modern design enhances usability and trust.
The usability test highlighted several areas where Bowlvana excels, such as its appealing design and intuitive customization features. However, improvements in navigation, information overload, and checkout speed are necessary to enhance the user experience.1. Define Stage: Simplify Discovery Make it easier for users to find relevant options quickly. Suggestions:
Smart Filters: Place dietary preferences, price range, and meal types (e.g., breakfast, lunch) directly on the home screen for quick access.
Personalized Recommendations: Use AI to recommend dishes based on the user's previous orders or browsing history.
Interactive Onboarding: Include a one-time guided walkthrough for new users to teach them how to filter options.
Search Auto-Complete: Add predictive text and suggest popular dishes or categories as users type in the search bar.
2. Compare Stage: Reduce Information Overload Help users focus on what matters when evaluating options. Suggestions:
Simplified Comparison Metrics: Show key metrics like price, calories, and reviews upfront. Use collapsible sections for additional details.
Highlight Best Choices: Add labels like “Best Seller,” “Chef’s Favorite,” or “Highest Rated” to guide decision-making.
Side-by-Side Comparison: Allow users to compare 2–3 items visually in a dedicated screen.
Visual Cues: Use icons or color-coded tags for specific features (e.g., gluten-free, spicy, vegan).
3. Negotiate Stage: Streamline Customization Ensure that users can easily tailor their orders without confusion. Suggestions:
Dynamic Pricing Feedback: Show price adjustments instantly as users add or remove ingredients.
Customization Defaults: Pre-select the most common or recommended options to save time.
Intuitive Interface: Use sliders or dropdown menus for customization (e.g., spice level, portion size).
Upselling Features: Suggest relevant extras like drinks or desserts, but do so subtly to avoid being intrusive.
4. Select Stage: Enhance Checkout Experience Make the final step seamless and reassuring. Suggestions:
Quick Checkout for Returning Users: Offer one-tap checkout with saved payment and address details.
Payment Method Diversity: Include more options, like digital wallets (Apple Pay, Google Pay) and BNPL (Buy Now, Pay Later).
Progress Indicator: Add a progress bar to show how many steps remain in the checkout process.
Clear Confirmation Screen: Provide an order summary, delivery time estimate, and tracking options immediately after payment.
5. General Improvements Enhance the overall user experience by addressing common frustrations. Suggestions:
Performance Optimization:
Reduce loading times for the menu and payment screens.
Preload frequently accessed assets, such as images of popular dishes.
Dark Mode Support: Add a dark mode option for better usability in low-light environments.
Accessibility Features: Ensure screen reader compatibility, adjustable font sizes, and high-contrast color options for visually impaired users.
Gamified Loyalty Program: Introduce points or rewards for frequent orders, referrals, or milestones (e.g., “Order 5 meals and get 1 free!”).
Contextual Help: Add tooltips or microcopy to clarify less obvious features (e.g., “Tap here to compare dishes”).
6. Post-Order Experience Keep users engaged even after they’ve placed an order. Suggestions:
Real-Time Tracking: Provide live order updates with delivery stages (e.g., preparing, out for delivery).
Feedback Prompt: Ask for reviews or ratings post-delivery with a simple thumbs-up/thumbs-down interface.
Save for Reorder: Allow users to save customized meals for quick reordering in the future.
Engaging Notifications: Send push notifications for personalized offers, loyalty rewards, or seasonal dishes.
Medium Priority: Gamified loyalty program, dark mode, post-order engagement.
Low Priority: Accessibility features (if app usage metrics suggest low adoption by users requiring them).
Speed and Convenience: Users want a quick, efficient ordering process with minimal steps.
Nutritional Transparency: 65% prioritize clear nutritional info, including calories and ingredients.
Customization: 40% are frustrated by limited customization options in current apps.
Pre-Made Options: Busy users prefer ready-made bowls for convenience.
Real-Time Tracking: 75% value tracking their order in real-time.
Loyalty Programs: 80% are interested in rewards or discounts for repeat use.
Aesthetic Design: Clean, modern design builds trust and improves experience.
Bowlvana aims to solve this by providing an intuitive mobile platform that empowers users to effortlessly create and order their ideal bowls, access detailed nutritional insights, and track their delivery in real time. Through thoughtful design and user-centric features, Bowlvana seeks to bridge the gap between convenience and health-focused dining.
About Project Overview Problem Statement Competitive AnalysisPersonasEmpathy MapJourney MapUser Flow Card Sorting Information ArchitectureHigh Fidelity WireframesTYPOGRAPHYCOLORSIllustrationsKey Insights Derived From The Servey
Key Insights Derived From The Interviews
Solution
01 Discover
02 Define
03 Ideate
04 Design
05 Test
TimelineToolsScreensProject10+Android/IOS4 Weeks
Can you describe your ideal food ordering experience?Speed and ConvenienceCustomization and Transparency23%77%
What features do you wish existed in a meal customization app?Real-time PreviewDietary Filters and Quick Reorder27%73%
Helen is a 28-year-old nutritionist who is passionate about maintaining a balanced and healthy lifestyle. She’s always on the lookout for ways to incorporate clean, nutrient-dense foods into her diet without compromising on taste or convenience. Helen values transparency when it comes to food, so she insists on knowing exactly what’s in her meals. She prefers to customize her bowls to meet her specific nutritional goals, including tracking calories, macros, and vitamins. For her, food isn't just about taste—it's about fueling her body with the right nutrients to feel her best.
Order Is Being DeliveredYour delivery agent is coming
Order Taken
Order Is Being Prepared
Order Received
Qualitative research focuses on understanding user behaviors, motivations, and pain points to inform the design process. For Bowlvana, this research method involves gathering insights through open-ended exploration to ensure the app meets user needs effectively.